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Two-factor authentication for GCKey

Please be advised that ACOA, along with most Government of Canada Departments, will enable two-factor authentication (2FA) for GCKey accounts on July 31, 2023.

The fist time you log into ACOA Direct after July 31st using GCKey you will be prompted to register for two-factor authentication. You will need to select one of the following options:

Two-factor authentication - Desktop
  1. Follow the instructions below if “Set up your desktop device” is selected:
    Set up your desktop device
  2. Accept the Terms and Conditions by clicking on I accept.
    Accept the Terms and Conditions
  3. Install/download an Authenticator desktop app on your computer.
    Install/download an Authenticator desktop app
    Install/download an Authenticator desktop app
  4. Register your device.
    Register your device
  5. Save the Recovery Codes as these may be used to recover your account if you loose or damage your device.
    Save the Recovery Codes
    Save the Recovery Codes
  6. Process complete
    Process complete