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IMPORTANT NOTICE

Please be advised that the content type “Document” must be selected when uploading a document to be submitted with a claim package. If any other content type is selected for these uploaded files, you will not be able to submit your package and you will receive a message indicating that all forms must be completed.

Thank you!

IMPORTANT NOTICE TO CLIENTS

We have made recent changes to our claims packages to make some fields mandatory. Please take care in ensuring all fields marked with a * are filled out as they are required to submit a claim.

Did you know…?

Many documents that you upload to your ACOA Direct client site can now be edited right in your web browser. To learn more, go to our Help page for editing documents.

ACOA Direct has a Search function that can help you find documents that you have uploaded to your site. To learn more, go to our Help page for the Search function.

Welcome to ACOA Direct

Welcome to ACOA Direct, ACOA’s web-based client portal.

ACOA Direct enables clients to do business with the Agency securely over the Internet. ACOA Direct’s many features allow clients to save time on administration and spend it instead where it counts the most - on building a successful business.

ACOA Direct gives you the flexibility of viewing your client profile and correspondence when and where you want. You can submit claims online, share documents, and collaborate with members of your secure site. It’s fast, simple and convenient, 24 hours a day, 7 days a week.

It’s easy to sign up. For more information, view the ACOA Direct: Your account information – just a click away brochure, or contact your ACOA representative.

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