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We are currently experiencing issues with ACOA Direct in that users (clients and ACOA members alike) are having problems with opening documents uploaded through the portal. Our Internal Technical Staff are currently troubleshooting the issue and are hoping to have it resolved as soon as possible.

Workaround: Please note that you can download a copy of the document that needs editing/viewing. Once edited, this document can then be uploaded to the ACOA Direct site. This solution is temporary and available until the issue is resolved.

We will advise as soon as we have an update and thank you for your patience in this matter!

Did you know…?

Many documents that you upload to your ACOA Direct client site can now be edited right in your web browser.  To learn more, go to our Help page for editing documents.

ACOA Direct has a Search function that can help you find documents that you have uploaded to your site.  To learn more, go to our Help page for the Search function.

Welcome to ACOA Direct

Welcome to ACOA Direct, ACOA’s web-based client portal.

ACOA Direct enables clients to do business with the Agency securely over the Internet. ACOA Direct’s many features allow clients to save time on administration and spend it instead where it counts the most - on building a successful business.

ACOA Direct gives you the flexibility of viewing your client profile and correspondence when and where you want. You can submit claims online, share documents, and collaborate with members of your secure site. It’s fast, simple and convenient, 24 hours a day, 7 days a week.

It’s easy to sign up. For more information, view the ACOA Direct: Your account information – just a click away brochure, or contact your ACOA representative.

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